Sales Cloud
Sales Cloud for Sales Automation
Accelalpha services for Oracle CX Sales Cloud help organizations to streamline and improve their sales processes and partner relationships. Oracle Sales Cloud can improve pipeline development and forecasting using predictive analytics and dynamic dashboards.
our approach
- Easy-to-use productivity tools to help your salespeople stay on track with the information and guidance they need to close more deals.
- Access to analytics and dashboards utilizing CX Sales + CX Services.
- Innovative technologies, including AI-based predictive forecasts
key benefits
- Consolidated customer information to provide a Increased customer satisfaction with access to the customer's preferred channel.
- Access to collaboration tools to enhance your partner relationships.
- Vertical industry support
the accelalpha difference
- We have years of experience implementing solutions that improve the customer experience.
- With best practices and thought leadership that we have built up over time, we can deliver a superior customer experience.
- We have developed quick-start bundles for customers across a broad range of industries, and we focus on your user experience to maximize system adoption.
frequently asked questions
Q: What is the difference between CRM and Oracle CX?
A: CRM helps sales organize customer contact data, manage sales leads and view the pipeline. Oracle CX, including Oracle CPQ, Oracle Subscription Cloud, Oracle Commerce Cloud, and Oracle Sales Cloud, does what a CRM system does in addition to helping with the process of selling itself, including:
1. Customer self-service purchasing
2. Pricing that maximizes the chance for a sale
3. Managing the billing of a product or service
4. Insight into how customers are using products and services
Q: What business teams within my company can CX help?
A: All customer-facing functions from marketing, sales, and service benefit from Oracle CX.
1. Marketing – Enables you to manage all prospect and client communications to deliver consistent messaging across channels, manage audience segmentation, and automate manual tasks.
2. Sales – Oracle CX automates the routine sale tasks. It also helps sell more with guided selling, rule-driven upselling, cross-selling, and pricing analytics.
3. Service – Oracle CX enables you to deliver consistent service across channels – such as online chat, call center, etc. It also improves efficiency by automating routine tasks.
Q: What benefits can I expect from Oracle CX Cloud?
A: Oracle CX Cloud will help you to improve your customers' experience and help you increase revenue. Its automation of routine tasks enhances efficiency and delivers consistency for customers regardless of their channel, chat, phone, email, etc. It also helps you to provide consistent messaging to customers and prospects across marketing, sales, and service.
