Commerce Cloud
Oracle Commerce Cloud Implementation
The shifting demands of the global economy and the digital commerce landscape require adaptable technology solutions. Succeeding in the ever-changing business world requires a fast, stable, and scalable commerce platform to meet current and future buying demands. With Oracle Commerce Cloud, merchants and service providers can move quickly and deliver shopping experiences that drive sales and loyalty.
As a trusted Oracle partner, Accelalpha can provide you with a Commerce Cloud solution tailored to your specific needs. We help you make the most of your investment by building a solution from the ground up and solving your deployment and operational challenges.
our approach
- Providing our customers with adaptable technology solutions.
- Providing an Oracle Commerce Cloud solution built for scalability, reliability, and security.
- Give customers access to experts who can architect, optimize, and support their environment.
key benefits
- An array of features designed to help businesses grow revenue and client relationships.
- Faster integrations with robust native functionality
- Start selling online faster while curbing your reliance on costly third-party integrations.
- Unified data across front- and back-office systems, offering a real-time view of customer, financial, inventory, and supply chain data.
- Oracle releases updates and enhancements throughout the year, helping you achieve e-commerce excellence today and in the future.
- Oracle Commerce Cloud is a proper SaaS e-commerce solution that delivers frequent updates and maintenance to improve security.
the accelalpha difference
- We have years of experience implementing solutions that improve the customer experience.
- With best practices and thought leadership that we have built up over time, we can deliver a superior customer experience.
- We have developed quick-start bundles for customers across a broad range of industries, and we focus on your user experience to maximize system adoption.
frequently asked questions
Q: What is the difference between CRM and Oracle CX?
A: CRM helps sales organize customer contact data, manage sales leads and view the pipeline. Oracle CX, including Oracle CPQ, Oracle Subscription Cloud, Oracle Commerce Cloud, and Oracle Sales Cloud, does what a CRM system does in addition to helping with the process of selling itself, including:
1. Customer self-service purchasing
2. Pricing that maximizes the chance for a sale
3. Managing the billing of a product or service
4. Insight into how customers are using products and services
Q: What business teams within my company can CX help?
A: All customer-facing functions from marketing, sales, and service benefit from Oracle CX.
1. Marketing – Enables you to manage all prospect and client communications to deliver consistent messaging across channels, manage audience segmentation, and automate manual tasks.
2. Sales – Oracle CX automates the routine sale tasks. It also helps sell more with guided selling, rule-driven upselling, cross-selling, and pricing analytics.
3. Service – Oracle CX enables you to deliver consistent service across channels – such as online chat, call center, etc. It also improves efficiency by automating routine tasks.
Q: What benefits can I expect from Oracle CX Cloud?
A: Oracle CX Cloud will help you to improve your customers' experience and help you increase revenue. Its automation of routine tasks enhances efficiency and delivers consistency for customers regardless of their channel, chat, phone, email, etc. It also helps you to provide consistent messaging to customers and prospects across marketing, sales, and service.
