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Services Software Managed Services

Software Managed Services

Continuous Evolution Services

Managing your Oracle applications requires specialized IT resources. At Accelalpha, we have the people you need to outsource problem resolution, testing, upgrades, and continuous improvement of your Oracle environment. You can reduce your IT spend and free up your people so they can focus on more strategic business priorities.

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Our Approach

Accelalpha's approach includes:

  • Accelalpha delivers Oracle-managed services that provide efficient incident resolution, including reactive and proactive support, governance, and automation.
  • We begin by stabilizing your Oracle environment and readying your Oracle applications for future upgrades, enhancements, and industry best practices.
  • We help you with patch impact analysis for scheduled releases, using lessons learned, and advise you on the benefits of new functionality.
  • Accelalpha's planning guidance helps our clients stay agile, reduce risk, and adopt future features that will become mandatory. Our capabilities include Oracle application managed services for ERP, HCM, OTM, GTM, WMS, CPQ, and EPM. 

Key Benefits

The key benefits of Continuous Evolution Services include:

  • We help our clients with more than application support. We instead focus on strategic business initiatives.
  • 24x7 Support - We leverage a global team that can provide support around the clock. Run into an issue at 2 am, raise a ticket, and we will take care of it for you right away.
  • Our support resources are Oracle certified and have extensive experience with support and application implementation.
  • We help you enhance and maintain your system to better support your business growth. We recommend new features from Oracle that will help your business.
  • Annual health checks to measure system efficiencies and identify areas of improvement.

The Accelalpha Difference

The Accelalpha Difference includes:

  • Three types of managed services: Problem Resolution, Proactive Support, and Governance.
  • Problem Resolution includes ITIL methodology, incident management, change management, enhancements, best practices, and training.
  • Proactive support includes systems monitoring, innovation, diagnostics, and predictive maintenance.
  • Governance includes quarterly reviews, regular status meetings, and executive reviews. 

our projects deliver the desired impact for our highly satisfied and 100% referenceable client base.

Explore Our Client Success Stories