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Resource Center Oracle EBS Upgrade & Managed Services

Oracle EBS Upgrade & Managed Services

Customer Success Story

A global medical device company based out of Seattle, needed to upgrade the company's Oracle EBS environment to the latest R12 release to ensure Oracle extended support of this mission critical application through 2031. Accelalpha upgraded the customer’s Oracle EBS 11.5.10 environment to Oracle EBS 12.2.7 ensuring that Oracle will provide support for an extended period.

Once the upgrade was completed, Accelalpha built a tailored roadmap designed to continuously evolve and enhance the company’s EBS environment to improve the organization’s ability to respond to business changes. Accelalpha now manages all the Oracle EBS production support and enhancements.

This enhanced system delivered the following benefits for the customer:

  • Reduced compliance risks
  • Enhanced analytics
  • Increased efficiency and agility

This global company selected Accelalpha because they

  • Accelerated implementation using pre-built processes and packaged assets that are certified by Oracle
  • Prioritized customer satisfaction so that 100% of clients are referenceable
  • Provided a team of highly knowledgeable and experienced Oracle ERP & EBS experts

The customer achieved their objectives of:

  • Extended Oracle EBS support through to 2031
  • Reducing the risk of losing tax-benefits
  • Visibility for all Sales and Manufacturing transactions
  • Avoiding penalties during audits
The Oracle EBS upgrade that Accelalpha delivered gave us the peace of mind that it will be supported by Oracle into the next decade. The continued evolution and enhancements that Accelalpha is adding to our EBS environment will enable us to continue to support our ever-changing business. Customer Quote