In recent years, the utility industry has been undergoing rapid transformation to meet increasing customer demand. Perhaps most significant has been the push towards energy efficiency, lowering consumer costs, and meeting regulatory requirements.

So much change has resulted in new billing practices and consumer interactions. This eBook will discuss solutions to some of the most common customer service challenges that utility companies must solve and how Oracle Cloud solutions make it possible to meet the growing customer demand.
So much change has resulted in new billing practices and consumer interactions. This eBook will discuss solutions to some of the most common customer service challenges that utility companies must solve and how Oracle Cloud solutions make it possible to meet the growing customer demand.