Client Success Story
How Accelalpha Improved a Leading Healthcare Company’s Sales Process with Oracle CPQ
The Challenge
A distinguished American medical equipment manufacturer is a leader in healthcare technology. Dedicated to patient care and diagnostic excellence, the company identified critical objectives for improvement. First, the company aimed to standardize and streamline the integration between Oracle CPQ (Configure, Price, Quote) and Microsoft Dynamics, enhancing data consistency and optimizing information flow. Second, it initiated an upgrade to the Jet UI, a crucial component of the CPQ cloud offering, to modernize the user experience, align with industry standards, and improve functionality.
Our Approach
Accelalpha, with a longstanding relationship involving ongoing managed services, was the natural choice for this project. Building on our foundation of trust and collaboration, we embarked on a journey to fulfill Spacelabs' objectives. We implemented a new integration between Dynamics and Oracle CPQ rather than upgrading an existing one. By We improved efficiency and accuracy by adopting standard integrations reducing duplicate data entry in separate systems and enabling more accurate sales pipeline forecasting. Additionally, we customized the solution to accommodate region-specific workflow requirements, ensuring a seamless and user-friendly experience for teams across locations.
The Results
The collaboration with Accelalpha resulted in substantial benefits. We not only streamlined the integration between Microsoft Dynamics and Oracle CPQ for data consistency and process optimization but also improved overall efficiency and accuracy. The region-specific customization further enhanced user satisfaction. The Jet UI upgrade, increased efficiency by providing an intuitive and contemporary user interface for configuration and pricing processes.
Future developments will help sales users focus more on customer needs, configure complex solutions efficiently, and streamline the sales process. Accelalpha's dedication to delivering significant, measurable benefits positions us as a trusted advisor and continuing partner.