CPQ Cuts Quote Creation Time, Establishes Standard Quotation Process for Global Manufacturer

A large global manufacturer of test equipment was struggling with a convoluted, manual price quoting process. Because the company had grown by acquisition, each division had its own templates, spreadsheets, and processes resulting in different pricing proposals in each region. The manual process also resulted in delays in getting timely, accurate price quotations to clients. To solve the problem, the company decided to implement Oracle CPQ Cloud.

The company chose Accelalpha, an Oracle CPQ consulting company, to handle the implementation because of its extensive experience with Oracle CPQ implementation. Accelalpha helped the company maximize its ROI by structuring a phased rollout for all its divisions across North America, Europe, and Asia. 

The Accelalpha team integrated CPQ with the company’s Salesforce CRM on the front end and its Oracle ERP and PLM systems on the back end. This enabled a seamless workflow in the quoting process allowing the company to quickly create quotes in CPQ and rapidly covert them into orders in its ERP system once accepted.

The CPQ Cloud implementation:

• Eliminated all manual processes
• Standardized company pricing
• Established a consistent quoting process across all divisions

Benefits of CPQ included:

• Increased revenue by capturing more comprehensive product specs
• Increased competitiveness due to more accurate pricing
• Increased customer satisfaction by enabling field service technicians to generate quotes for needed parts immediately at the customer site