Continuous Evolution Services Blog Series Part 1
Why Your Organization Needs It
In part one of this Continuous Evolution Services Blog Series, we will define what continuous evolution is, how it came about, and how it is shaping the way that organizations approach the future management of their applications within the Oracle Cloud environment.
When you have successfully completed the implementation of any Oracle Cloud Application, you are just at the beginning and your organization's roadmap for future success should include continuous evolution services. Continuous evolution is a vital aspect of any digital transformation, it is a service that ensures that your cloud applications continue to meet your needs and solve critical business problems while your business and the software itself evolve and change.
Accelalpha has been helping organizations implement and manage Oracle applications for over ten years. As part of our services, we ensure that after implementations, we help our customers resolve issues that arise, access new features, and train new users. In this way, Accelalpha helps organizations become more agile to changes within the market and remain competitive, increasing the business's potential to grow.
When an organization has implemented an Oracle solution, there are quarterly software upgrades introduced by Oracle to make the software more useful with added or updated functionality. Accelalpha is uniquely positioned to help organizations achieve a smooth transition during upgrades because of our extensive knowledge base of frequently occurring problems and the solutions we've found to those problems.
This is achieved by Accelalpha’s automated testing of the quarterly updates and coming up with resolutions to help our customers solve any issues that may arise during software updates. In addition to fixing problems, Accelalpha knows in advance what the upcoming updates include and can advise our customers on what the upgrades mean for them and help them create a plan with the next steps for further optimization.
In 2020, Accelalpha realized that we wanted to offer more than just implementation services to our customers, but we wanted to go far beyond traditional managed services. As a result, Accelalpha's Continuous Evolution (ACE) services were created to assist our customers with managing their Oracle Cloud applications after implementation, to help organizations reduce IT spending, and ensure scalability. However, ACE is about more than managing cloud applications for our customers.
At that point, your organization may need to add one or more Oracle solutions to meet growing demand and a rapidly scaling business. In the past, solutions were chosen and implemented one at a time. Still, with the Oracle cloud, you can make those decisions down the road and integrate new solutions as needed, all while accessing a single source of truth through the Oracle Cloud.
As a result of the rapid update cycle for cloud applications, customers’ needs have been rapidly changing and have increased the need for continuous evolution services. As your organization grows, Accelalpha is there to ensure that your Oracle cloud applications evolve with your business needs. With Accelalpha Continuous Evolution (ACE), we take over the support of your Oracle cloud applications and we maintain
the application, making sure that the system is stabilized, and the number of issues experienced by customers are reduced.
With ACE services, Accelalpha will act as an essential partner to your organization and provide dedicated guidance on current applications, recommend plans for new solutions to help you meet business needs over time, as well as run health checks to ensure all applications are working as intended. As an organization scales, new business challenges will arise, which means that new Oracle solutions and functionality may be needed down the road to meet these new challenges.
Tune into the next installment of our Continuous Evolution Services Blog Series to learn more about Accelalpha's Continuous Evolution services. Specifically, ACE's unique extra capabilities that go beyond basic problem resolution, including our extensive knowledge base, automated testing, proactive support, and guidance tailored to your business needs.
If you are interested in learning more about the important role of continuous evolution and why it's essential for the future success of your organization, we recommend that you read our blog post, Evolution: The Fourth Stage of Accelalpha's Approach to Digital Transformation, for more information. If you're ready to talk to Accelalpha about Continuous Evolution services for your organization, please fill out a form with any questions, and we will get back to you as quickly as possible.