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Expertise Professional Services

Professional Services

Professional Services Industry

The Professional Services Industry is made up of firms that employ experts with experience and skills in fields like accounting, legal, marketing, architecture, engineering, consulting, scientific research, and more. These firms are focused on meeting clients' needs and maximizing utilization rates.

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Industry Pain Points

Billing & Utilization

Accurately billing time and tracking project spending and resource utilization are critical to maximizing revenue, yet this is where many organizations in the professional services industry need help. This often stems from time-consuming & manual activities that result in reduced profit margins.
Customer Acquisition & Retention

Customer acquisition & retention is vital to the success & longevity of any services business. The growing number of competitors & changing market conditions are making new customer acquisition challenging. As a result, retaining existing clients is even more important.
Technology Updates

Many firms within the Professional Services industry advise & implement new technology solutions for their customers, yet they are often not up-to-date with the latest technology themselves. Technology adoption is as vital for them as for their customers & resolving technology needs is critical for the success & growth of the company.
Employee Retention

In recent years, finding qualified & skilled talent, employee management, retention, & resource management utilization in highly skilled industries has become more of a challenge for HR departments. This challenge is heightened because the talent in the professional services industry often is the actual product.

How Our Consultants Can Help You

Billing Automation

Our consultants will analyze utilization realization, billing data, KPIs, & timekeeping to identify areas of potential optimization since most of these processes are manually updated & saved offline. We automate these processes & make this information accessible immediately with our Global Practice Management Solution.
Client Experience

Accelalpha can help firms to improve their customers' experience with Oracle CX Cloud Applications like Oracle Service Cloud & Oracle CPQ. Our consultants will implement industry-specific solutions to streamline your business processes and improve response time, efficiency, customer experience, & overall client satisfaction.
Technology Adoption

Accelalpha is also an organization in the Professional Services Industry & at a fundamental level, we understand the importance of adopting new technology & best practices to facilitate growth & improve process efficiency. We have the operational knowledge & industry expertise to enable you to realize, achieve, & surpass your organization's goals.

Employee Engagement

Solutions like Oracle Human Capital Management (HCM) will allow your human resources team to connect with the organization's workforce and personalize your employee experience in a way that keeps employees engaged. It will also alleviate the challenges associated with recruiting, onboarding, retention, & fostering talent growth through training & development initiatives.

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Improving Your Customer’s Experience With Oracle Service Cloud

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Solution Brief

Legal Services

Law firms require their ERP system to have very specific capabilities. These include extensive and granular billing functionality, and detailed reporting of individual fee earner and overall client performance. Law firms also require the highest level of data security in the cloud.

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A Unique Accelalpha Solution

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Global Practice Management Solution (GPMS)

Solutions like Accelalpha’s Global Practice Management Solution (GPMS) provides organizations with the ability to track time, create billing accuracy, and free up time to spend on more important initiatives or projects that help organizations achieve more accuracy and maximize profitability.

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